“Dragon Knight:Rescue” Privacy Policy


Published Date:March 8, 2024
Updated:March 8, 2024
Effective Date:March 8, 2024


"Dragon Knight:Rescue" refers to the client application, official website, and software development kit (SDK) and application programming interface (API) legally owned and operated by Xiaolanmao Co., Ltd. and its affiliates (hereinafter referred to as "we"), marked with the name Dragon Knight:Rescue, and used by third-party websites and applications.

As the operator of Dragon Knight:Rescue, we are well aware of the importance of personal information to you, and we will protect your personal information and privacy in accordance with laws and regulations. We formulate this Privacy Policy and make a special reminder: I hope you read and understand this Privacy Policy carefully before using Dragon Knight:Rescue and related services, so as to make appropriate choices.

Summary
We will introduce to you how we process personal information in different scenarios through this privacy policy. When you open or use Dragon Knight:Rescue, we will process relevant information in order to realize the functions and services you choose to use, or to comply with the requirements of laws and regulations. In addition to the information required to realize the basic functions and services of Dragon Knight:Rescue, and the information required by laws and regulations, you can refuse us to process other information, but this may cause us to be unable to provide corresponding functions and services. We will explain the relevant situation item by item in the privacy policy, and the important clauses about your personal information rights and interests have been highlighted in bold, please pay special attention.
In addition to this Privacy Policy, in certain scenarios, we will also explain to you the purpose, scope and use of the corresponding information collection through instant notifications (including pop-up windows, page prompts) and function update instructions. These instant notifications and function update instructions form part of this Privacy Policy and have the same effect as this Privacy Policy.
The following will help you understand in detail how we collect, use, store, transmit, disclose and protect personal information; help you understand how to query, correct, supplement, delete, copy, and transfer personal information. Among them, important content about your personal information rights and interests has been highlighted in bold, please pay special attention.

1. How we collect and use personal information
2. Partners involved in data use and transfer and disclosure of personal information
3. Manage your personal information
4. How do we protect the security of personal information
5. How do we store personal information
6. How do we protect minors
7. Review and revision of privacy policy
8. Contact us


1 How we collect and use personal information

1.1 Account Services

1.1.1 Registration, Login
When you register, log in to Dragon Knight:Rescue and use related services, you can create an account through your mobile phone number, and you can complete relevant network identification information (Dragon Knight:Rescue number, avatar, nickname, password). We collect this information to help you complete the registration. Collecting mobile phone numbers is necessary information to fulfill the requirements of national laws and regulations on the network real-name system (authentication of real identity information). If you refuse to provide your mobile phone number for registration and login, we will not be able to provide you with some functional services (including creation of mobile accounts and interaction).
Based on our cooperation with communication operators, when you use the "one-click login" function, with your consent, we will use the functions provided by the operator to use the mobile phone number in your device as your registration and login account without password or dynamic verification code verification, and provide you with fast registration and login services. If you don't want to use the "one-click login" function, you can register and log in to Dragon Knight:Rescue in other ways.
You can use a third-party account to register and log in to Dragon Knight:Rescue, but you need to authorize us to obtain your information on the third-party platform (avatar, nickname public information and other information you authorize), which will be used to generate a Dragon Knight:Rescue account bound to the third-party account, so that you can directly register, log in and use Dragon Knight:Rescue and related services. In some cases, we need to re-verify and bind your mobile phone number to confirm the authenticity and association of the third-party account.
If you forget your Dragon Knight:Rescue login method, you can use the password recovery function. In order to ensure the security of your account, we may require you to fill in relevant information for verification. If necessary, we may verify your identity through real identity information verification or other methods.

1.1.2 Public account information
We will generate a Dragon Knight:Rescue account number and nickname for your account when you register for Dragon Knight:Rescue. The Dragon Knight:Rescue account number and nickname are the public identification symbols of your account. You can choose to set a nickname according to your own needs (the number of independent settings is limited).
You can fill in your gender, birthday, region and personal introduction to complete your information. Failure to fill in the information will not affect your use of the Dragon Knight:Rescue account and services.
Your number of likes, number of followers and watch list, number of followers and fan list, works you have publicly released, accounts you like (like), and accounts you favorite will be publicly displayed on the personal homepage of your account. You can't choose to deny visitors to view your follow list, fan list, like (like) account for the time being.
When we release the notice of punishment for violations, we will publish the nickname information of the violating account.

1.3 Function permissions
When you use the functions provided by Dragon Knight:Rescue, we will adapt the functions you use to run normally according to your operation, the type of functions you use and the information you use. Some tools need to process your personal information permission:
(1) View PDA, create PDA, download materials (stickers, backgrounds, brushes, fonts): We need you to authorize the device storage permission. With your authorization, we will use your storage permission to store the cached data generated during the PDA creation process. If you refuse to authorize, you will not be able to use this function, but it will not affect your use of other functions of Dragon Knight:Rescue.
(2) Custom background, custom avatar, cutout: We need your authorization Camera, album permission, with your authorization, we will use your camera to take pictures or upload photos in your album to generate the background or cutout material of the account. If you refuse the authorization, you will not be able to use this function, but it will not affect your use of other functions of Dragon Knight:Rescue.
(3) Browsing Meow Star: We need your authorization for location information. With your authorization, we will use your location information to display your current city information. If you refuse, your specific location will not be displayed, but it will not affect your continued browsing of Meowstar content.
(4) Initiate payment: When you use Dragon Knight:Rescue to initiate a payment, design a transaction, and the system will generate your exclusive transaction order. The order payment is completed through the payment service provided by the cooperative third-party payment institution (WeChat payment, Alipay payment). The third-party payment service uses biometric information for user payment verification. When you use the third-party payment service, please read the privacy policy of the third-party organization carefully. If you refuse to authorize, please stop using the third-party service in time. Other functions of ournal.
(5) Activities (if any): If you use our customer service or participate in our activities, you need to provide your name, phone number, and address information for event contact.

When you use our products and/or when your use of our products and/or services (VIP members) involves transactions, the system will generate your transaction order, and the order payment is completed through the payment service provided by the cooperative third-party payment institution (WeChat payment, Alipay payment).The third-party payment service uses biometric information for payment verification. When you use the third-party payment service, please read the privacy policy of the third-party institution. If you do not agree with this agreement, please stop using the third-party payment service in time.
Please note that if you voluntarily disclose sensitive information about your health, private life, or personal biometric information to us, we will strictly protect your information in accordance with the provisions of this policy, but you should be cautious about providing your sensitive personal information to third-party product or service providers.
In order to maintain the normal operation of the basic functions of Dragon Knight:Rescue
During your use of our services, in order to identify the abnormal status of your account, understand product adaptability, ensure the network and operation security of Dragon Knight:Rescue's normal services, and maintain the normal operation of the aforementioned basic functions, we will directly or indirectly collect (three-party SDK or API, for details, you can click 【Three-party information sharing list】 to view), store and correlating information about the services you use and how you use them, including:
Log information: When you use the Dragon Knight:Rescue service (including background running and silent state), we will automatically collect your detailed usage of our service and save it as a relevant web log. : Your login account, search query content, IP address, telecom operator, network environment, language used, date and time of visit, web browsing records you visit, push opening records, length of stay, refresh records, release records, behavioral data about your use of Dragon Knight:Rescue services, web pages clicked, websites and content areas visited, activity date and time.
Device information: When you use Dragon Knight:Rescue services (including background running and silent status), we or third-party partners (third-party SDK or API, for details, you can click 【Three-party information sharing list】 to view) will receive and record information about the equipment you use. Device model, operating system and version, client version, device resolution, package name, device settings, device serial number, running process and software list, device identifier (device serial number / MAC address / IMEI / Android_ID / IDFA / OpenUDID / GUID / SIM card IMSI information), software and hardware feature information, information about the location of the device (IP address, GPS location, and WLAN access point, Bluetooth and base station sensor information that can provide relevant information), HTTP header or other Internet transmission protocol signals Information, browser or device type and version, operating system, user agent string and information about the existence or use of the "App" on the mobile device, screen resolution and preferred language. In order to collect the above basic personal device information, we will apply for permission to access your device information. We collect this information to provide you with our basic services and basic functions. If you refuse to provide the above permission, you will not be able to use Dragon Knight:Rescue services.
Unique identification code: your mobile device or device identification code, device model, device serial number, operating system version, unique device identifier information, such as: IMEI, IDFA, DeviceToken, mac address;
Location information: When you use location-related services, we need to record the location information of your device in order to provide you with relevant services. When you use the service, we need to obtain your geographic location information through IP address, GPS, WLAN or base station;
In order to provide you with better services, we will add or adjust some special service functions from time to time. If you choose to use a special service function, you need to provide us with the personal information required to use the service function.

2 Partners involved in data use and transfer and disclosure of personal information

2.1 Partners involved in data use

2.1.1 Basic principles
In the process of cooperating with our partners, we will abide by the following principles:
a) Legal principles: Involving data processing activities, legal principles should be followed.
b) Principles of legitimacy and least necessity: Data use must have a legitimate purpose and be limited to what is necessary to achieve the purpose.
c) Principle of security prudence: We will prudently evaluate the purpose of data use by partners, conduct a comprehensive assessment of the security capabilities of these partners, and require them to abide by the cooperation legal agreement. We will conduct strict security monitoring on the software tool development kit (SDK) and application program interface (API) for the partners to obtain information to protect data security.
You can check the detailed access partner SDK catalog through "Three-party Information Sharing List", or you can check it in the Dragon Knight:Rescue app through 【Homepage Profile Picture】-【Settings】-【Three-Party Information Sharing List】.

2.1.2 Delegated Processing
For the entrusted processing of personal information, we will sign relevant processing agreements with the entrusted partners in accordance with legal regulations, and supervise their personal information use activities.

2.1.3 Joint processing
For the scenario of joint processing of personal information, we will sign relevant agreements with our partners in accordance with the law and agree on their respective rights and obligations, so as to ensure compliance with relevant laws and protect data security in the process of using relevant personal information.

2.1.4 Scope of partners
If the specific functions and scenarios involve services provided by our affiliates and third parties, the scope of cooperation includes our affiliates and third parties.

2.2 Cooperation scenarios

2.2.1 To realize the business functions of Dragon Knight:Rescue
a) Geographic location service: When you use Miaomiao related services, the location service provider will use your GPS information and device information through SDK or related technologies to return you the location result. Refusal of the above use will only affect the display of your geographic location information, but will not affect the normal use of other functions.
b) Message notification: In order to adapt the message push function to the terminal model you are using, terminal device manufacturers (Huawei, Xiaomi, OPPO, VIVO, Meizu) use your mobile phone model, version and related device information through SDK technology.
c) Logging in and binding other third-party accounts: When you use your Dragon Knight:Rescue account to log in to other third-party products or services, or when you bind your Dragon Knight:Rescue account to other third-party accounts, with your consent, the above-mentioned third-party products or services will use your nickname, avatar and other information authorized by you.
d) Event participation: When you choose to participate in our marketing activities, with your consent, we and our partners need to use your name, mailing address, contact information, and bank account information so that the partners can cash out event rewards to you. When you participate in a marketing event jointly organized by us and our affiliates, your account (including identifiers), participation results, progress, and income information will be synchronized between multiple mobile applications participating in the event (referred to as "event platform") to ensure that you can get a complete service experience during the event.
e) Customer service: In order to deal with your complaints, suggestions and other demands in a timely manner, customer service providers need to use your account and related information to understand, process and respond to your needs in a timely manner. If necessary, you will also be contacted using your mobile phone number or other means of communication.
f) Payment service: The payment function is provided to you by a third-party payment institution that cooperates with us. The third-party payment institution needs to collect your name, ID number, bank card type and card number, expiration date and mobile phone number. ID number and bank card related information are personal sensitive information, which is necessary for the payment function. Refusing to provide it will result in you being unable to use this function, but it will not affect the normal use of other functions. The Dragon Knight:Rescue payment function is provided to you by three-party payment (WeChat payment, Alipay payment). When you use Dragon Knight:Rescue to pay, your relevant information will be collected in accordance with laws, regulations and regulatory requirements to provide you with payment services. If you want to know more about the privacy policy of Dragon Knight:Rescue's payment function, you can further refer to the relevant privacy policies of the third-party payment institutions.

2.2.2 Advertising

We share and analyze de-identified device information or statistical information with advertising service providers, suppliers and other partners (collectively referred to as "advertising partners"), which is difficult or impossible to associate with your real identity. This information will help us analyze and measure the effectiveness of advertisements and related services.
a) Advertising push and placement: Advertising partners who push/promote and advertise or provide related services need to use de-identified or anonymized device, network, channel information, and label information; advertising partners that cooperate with advertisers for advertising push/promotion, delivery/analysis services need to use the aforementioned information to achieve advertising delivery, optimize and improve the effective reach of advertising.
b) Advertising statistical analysis: Advertising partners who provide advertising statistical analysis services need to use your device, network, ad click, browsing, display, and ad conversion data information to analyze, measure, and improve the effectiveness of advertising and related services.
c) Use of information by advertising partners: Advertising partners may combine the above information with other legally acquired data to optimize advertising effectiveness. We will require their use of information to follow the principles of legality, justness, and necessity to protect users' legal rights from infringement.
d) Advertisement retention information: The contact information and address related information that you actively fill in and submit in the advertisement will be collected and used by the advertiser or its entrusted partner.

2.2.3 Realize security and statistical analysis

a) Guarantee the security of use: We attach great importance to the security of products and services. In order to protect the legitimate rights and interests of Dragon Knight:Rescue users from illegal infringement, our partners will use necessary equipment, accounts and log information.
b) Analyzing product status: In order to analyze the stability of Dragon Knight:Rescue's products and services, partners who provide analysis services need to use service status (crash, flashback records), device identification information, and overall application installation and usage status.
c) Academic research: In order to improve scientific research capabilities in related fields and promote the level of technological development, we will use de-identified or anonymized data with cooperative research institutes and universities under the premise of ensuring data security and legitimate purposes.

2.3 Change of operating entity
With the continuous development of business, we will carry out mergers, acquisitions, and asset transfers, and your personal information may be transferred as a result. In the event of the aforementioned changes, we will require the successor to protect your personal information in accordance with laws and regulations and the security standards not lower than those stated in this Privacy Policy. If the successor changes the original purpose and method of processing, we will require the successor to obtain your authorization and consent again.

2.4 Cessation of operations
If we stop operating products or services, we will stop collecting your personal information in time. We will deliver notices one by one or send you a notification of the cessation of operations in the form of an announcement, and delete or anonymize the personal information we hold about the products or services that have been shut down.

2.5 Public
We will not take the initiative to disclose information that you have not disclosed yourself, unless we comply with national laws and regulations or obtain your consent.

2.6 Circumstances where legally exempt from obtaining your authorization and consent
Please understand that in the following situations, according to laws, regulations and national standards, the partner uses, or we transfer or disclose your personal information without your authorization and consent:
a) Necessary to enter into or perform a contract at your request;
b) Necessary for the performance of statutory duties or obligations, such as those directly related to national security, national defense security, criminal investigation, prosecution, trial and execution of judgments;
c) It is necessary to respond to public health emergencies, or to protect the life, health and property safety of natural persons in emergency situations;
d) Implement news reporting and public opinion supervision for the public interest, and process personal information within a reasonable range;
e) Process your self-disclosed personal information within a reasonable range, or other legally disclosed personal information (such as legal news reports, personal information legally disclosed through government information disclosure channels);
f) Other situations stipulated by laws and regulations.

3 Manage your personal information
We attach great importance to the management of your personal information, and do our best to protect your rights to review, copy, correct, supplement, delete, withdraw consent, cancel account, complain and report rights to your personal information, so that you have the ability to understand and protect your personal information security.
But please understand that specific business functions and services will require your information to be completed. After you withdraw your consent or authorization, we will not be able to continue to provide you with the corresponding functions and services, and will no longer process your corresponding personal information. However, your decision to withdraw your consent or authorization will not affect our previous processing of personal information based on your authorization.
The paths of the management methods we provide in different versions or operating systems may be different, please refer to the actual situation.

3.1 Settings Management
3.1.1 Basic functions
Pocket creation and browsing are the basic functions of Dragon Knight:Rescue, so if you only allow us to process the personal information necessary to realize the basic functions, you can choose to authorize the permissions required for the basic functions to ensure that the basic functions can be used normally.
We will only process your personal information based on the need to provide basic functions and protect system security, that is, you can browse the account, but you cannot post any content including comments, likes, and favorites; you can use the search function, and we will only provide search results based on your search keywords.

3.1.2 System permission setting
You can turn on or off geographic location, camera, photo album, and device permissions in the device settings, change the scope of authorization or withdraw your authorization. After withdrawing your authorization, we will no longer collect information related to these permissions, but it will not affect our previous processing of personal information based on your authorization. You can read Dragon Knight:Rescue Permission Application and Usage Instructions to learn about Dragon Knight:Rescue's application and use of system permissions.

3.1.3 Account Management
You can manage your Dragon Knight:Rescue account-related services in [Home]-[Settings]-[Account]:
【Delete account】 Cancel your Dragon Knight:Rescue account. After successful cancellation, we will clear your relevant personal information immediately.
【LogOut】 You can log out of the Dragon Knight:Rescue account currently logged in. After logging out, the authorized permissions of the device will not change status, and a second authorization application will not be initiated after logging in to the account again. Please be informed.

3.1.4, displaying and pushing personalized advertisements for you
In order to ensure a good user experience, provide you with many free and high-quality services, and minimize the intrusion caused by advertisements that have nothing to do with you, based on the collected information, we will analyze your preferences, browsing records, usage habits, and user portraits, and display or recommend personalized (rather than general push) advertisements to you through the advertising service provider/supplier system, so as to better meet your needs. Please be aware that it is difficult or impossible to link this information with your real identity, and we collect this information only to help us analyze and measure the effectiveness of advertisements and related services.
If you do not want to be recommended personalized ads, you can go to 【Homepage】-【Settings】-【Personalized Ads】-turn off personalized ads recommendation. When turned off, you won't see fewer ads, but the ads will be less relevant.

3.2 View, correct, supplement, delete your personal information
a) [Homepage Avatar]-[Follow] can access and query the account information you follow. Click the "Followed" button (if any) behind the corresponding account in the follow list or enter the homepage of the corresponding follow account to choose to unfollow the account.
b) [Home Page Profile Picture] - [Favorites], you can access and query your favorite journal information, click the corresponding journal in the favorite list to choose to cancel the favorite.
c) [Avatar on the home page] - [Like], you can access and query the account information you like, and click the account in the like list to choose to cancel the like.
b) 【Homepage】-【Pocket Book】 can access and delete the account information you published.
For the sake of security and identification, you cannot independently modify some of the initial registration information submitted during registration (such as information after real-name authentication); if you really need to modify this type of information, please contact us by email: [email protected], we will review the issues involved as soon as possible, and we will reply in a timely manner after verifying your user identity.

3.3 Copy and transfer your personal information
If you need to copy the personal information we collect and store, you can contact us through the contact information listed in Article 8.1.
If you need to transfer the personal information we collect and store, we will provide you with a transfer path in accordance with the requirements of laws and regulations.

3.4 Account Cancellation
if you or other authorized subjects have any claims, requests or questions about the exercise of personal information rights conferred by relevant laws and regulations, you can contact customer service to contact us. We will review the issues involved as soon as possible and reply within fifteen working days after verifying your user identity.

4 How do we protect the security of personal information
We attach great importance to the security of your personal information, and will strive to take reasonable security measures to protect your personal information, ensure that our personal information processing activities comply with the requirements of laws, administrative regulations or other systems applicable to the law, and prevent unauthorized access and personal information disclosure, tampering, and loss.

4.1 Safety technical measures
We will use encryption, de-identification technology, anonymization processing and related reasonable and feasible means not lower than the industry's usual level to protect your personal information, and use security protection mechanisms to prevent your personal information from being maliciously attacked.

4.2 Management System
We will establish a dedicated security department, security management system, and data security process to ensure the security of your personal information. We adopt strict data use and access policies to ensure that only authorized personnel have access to your personal information. We regularly conduct security education and training for personnel, and conduct security audits on data and technology in due course.
We will formulate and organize the implementation of emergency plans for personal information security incidents, and immediately activate the emergency plans when personal information security incidents occur, and strive to control the impact of these security incidents and prevent the expansion of adverse consequences. Once a personal information security incident (disclosure, tampering, loss) occurs or may occur, we will promptly inform you of the following information in accordance with the requirements of laws and regulations: the type of personal information that has occurred or may have been leaked, tampered with, or lost, the cause and the possible harm, the remedial measures we have taken, the measures you can take to mitigate the harm, and the way to contact us.
We will promptly inform you of the event-related situation in push notifications, emails, letters, text messages and other related forms. When it is difficult to inform one by one, we will adopt reasonable and effective methods to issue announcements.
At the same time, we will also report the handling of personal information security incidents in accordance with the requirements of relevant regulatory authorities.

4.4 Safety Tips
Although the above-mentioned reasonable and effective measures have been taken and the standards required by relevant laws and regulations have been complied with, please understand that due to technical limitations and possible malicious means, in the Internet industry, even if we do our best to strengthen security measures, it is impossible to always guarantee 100% security of information. We will try our best to ensure the security of the personal information you provide to us.
You know and understand that the system and communication network you use to access our services may have problems due to factors beyond our control. Therefore, we strongly recommend that you take active measures to protect the security of your personal information, including but not limited to using complex passwords, changing passwords regularly, and not disclosing your account password and related personal information to others.
Once you leave Dragon Knight:Rescue and browse or use other products or services provided by a third party, we will have no ability and direct obligation to protect any personal information you submit to the third party, no matter whether you log in, browse or use the above products or services based on links or guidance from Dragon Knight:Rescue. But we will remind you to pay attention to the access to third-party products or services so that you can better protect your personal information.

5 How we store personal information

5.1 Storage location
In accordance with laws and regulations, we will store your personal information collected and generated in the territory of the People's Republic of China in the territory of the People's Republic of China. We will not transmit the above information overseas. If we transmit it overseas, we will follow relevant national regulations or seek your consent.

5.2 Storage period
a) We will only retain your personal information for as long as necessary to provide you with Dragon Knight:Rescue products or services:
Mobile phone number: After you register and log in with your mobile phone number, we need to keep your mobile phone number in order to provide you with normal services, respond to your possible inquiries and customer complaints, and protect your account and system security.
We will retain the content and related information you posted to provide you with continuous business functions until you withdraw, delete or cancel your account.
b) If you cancel your account, voluntarily delete your personal information, or the information exceeds the necessary storage period, we will delete or anonymize your personal information, except in the following cases:
Comply with the requirements of laws and regulations on information retention (for example: "E-Commerce Law" stipulates: commodity and service information, transaction information shall be stored for no less than three years from the date of transaction completion).
A reasonable extension of the time limit is required for financial, auditing, or dispute resolution purposes.

6 How we protect minors

6.1 General Terms for Minors
a) If you are a minor under the age of 18, you should read and agree to this Privacy Policy under the supervision and guidance of your parents or other guardians before using Dragon Knight:Rescue and related services.
b) If you are the guardian of a minor under the age of 14, you should read and agree to this Privacy Policy for your guardian before using Dragon Knight:Rescue and related services.
c) We protect the personal information of minors in accordance with relevant national laws and regulations, and will only collect, use, share or disclose personal information of minors when permitted by law, with the explicit consent of parents or other guardians, or when it is necessary to protect minors. If we discover that we have collected personal information of minors without prior verifiable parental or other guardian consent, we will try to delete the information as soon as possible. At the same time, we have established strict rules for the collection and use of minors' information to protect the personal information security of children (under the age of 14) and adolescents (over the age of 14 but under the age of 18). You can read "Children's Personal Information Protection Agreement" for more information. .
d) If you are the guardian of a minor, when you have any questions about the personal information of the minor under your guardianship, please contact us through the contact information published in this privacy policy.

7 Review and Amendment of Privacy Policy

7.1 View
a. You can view this privacy policy on the registration login page, or on the [Homepage Avatar]-[Settings]-[Privacy Policy] page after logging in to your account.
b. Please understand that in order to meet operational needs, we may develop different versions based on the mobile phone model, system version, and mobile client factors you are using. Therefore, when you use a specific version, the functions of Dragon Knight:Rescue may be different from those described in this privacy policy, but it will not affect the purpose, method and scope of data processing. The specific available functions are subject to your actual use.
7.2 Updates and Notices
a. In order to provide you with better services, Dragon Knight:Rescue products and services will be updated and changed from time to time, and we will revise this Privacy Policy in due course. We will not reduce your rights under the currently effective Privacy Policy without your express consent.
b. After this privacy policy is updated, we will issue an updated version on Dragon Knight:Rescue, and remind you of the updated content through in-site letters or other appropriate methods, so that you can keep abreast of the latest version of this privacy policy.
c. We may also help you better manage your personal information through function updates, please pay attention to the relevant function descriptions.

8 Contact us

8.1 Complaints and reports
If you think your personal information rights may be infringed, or you can find a clue to infringe the right to personal information, you can pass through the mailbox: [email protected] contact us.
We will feedback your complaint and report within fifteen working days after verification.

8.2 Other issues
If you have questions or suggestions about personal information protection, you can choose to contact us in the following ways:
a) Send an email to [email protected]